Change / Cancellation
In the event the client is forced to change the date of the event, every effort will be made by L’Amour Wedding and Events to transfer location reservations, sub-contractors to support the new date. The client agrees that in the event of a date change any expenses and fees that are non-refundable and non-transferable are the sole responsibility of the client. There may also be additional charges above and beyond those set in the original contract. The client further understands that last minute changes can impact the quality of the event and that L’Amour Wedding and Events is not responsible for these compromises in quality.
If the client changes the date/location of the event and the planner is unavailable to provide services, then the planner/stylist is released from all contract obligations and shall in no way be held responsible or liable for non-performance. The client also forfeits all costs for non-compliance with this agreement.
L’Amour Wedding and Events will always do its best to find the top suppliers wherever the location is, but we cannot be held responsible for any supplier/service provider’s performance or product.
Cancellation By The Client
In the event of a cancellation, deposits are non-refundable.
Cancellation By L’Amour Wedding And Events
Should L’Amour Wedding and Events be unable to perform any specific tasks in the planning of an event, due to the planner/stylist illness or hospitalization, unearned fees will be refunded and we will do our best to find a substitute planner/stylist.
L’Amour Wedding and Events are not responsible for any events preventing the function to happen, such as fire, flood, earthquake or any other natural or human acts.
The client is responsible for paying suppliers directly. L’Amour Wedding and Events does not accept commissions from any suppliers.
All suppliers/services contract will be between the client and the supplier/service provider.
The client is responsible to pay L’Amour Wedding and Events as per contract. In the event payment hasn’t been received within five business days of being invoiced, then L’Amour Wedding and Events reserves the right to cancel the contract and your event date & time may be re-booked by other parties, without exception and without notice.
On the day, the client is responsible for travel expenses to be calculated depending on location, if the venue is more than 50 kilometres round trip to the coordinator’s home.
Any items needed for the event (ceremony & venue) must be purchased by the client in advance.
L’Amour Wedding and Events is more than happy to do the shopping, but payment will be due before we start buying.
L’Amour Wedding And Events Responsibility
· Unlimited consultations via email/telephone
· Unlimited face to face consultation for full service. For Monthly Coordination there will be 3 face to face consultations.
· Assistance with budget and breakdown of cost.
· Discussion of theme, style etc. to get a better idea of who you are and what you expect on your big day.
· Find all suppliers/service providers as requested.
· Attendance at meetings with suppliers/service providers as requested. Visit to the ceremony and the reception site prior to the event.
· Provide a detailed timeline to suppliers/service providers and bridal party.
· Contact with all suppliers/service providers 1 day before the event.
· Day Coordination and supervision until the end of the event.
At L’Amour Wedding and Events we understand our role as the advisor and coordinator coordinator.
At L’Amour Wedding and Events we will use our judgement when taking action in regard to changes, weather, tardiness, non-performance etc. based on the situation, time limitations and/or your wishes.
In the event of any supplier/service provider’s cancellation, L’Amour Wedding and Events may substitute a new supplier/service provider with or without advance notice to the couple at its discretion and any additional costs to be paid by the client.
The client gives permission and shall allow L’Amour Wedding and Events to use any photograph of them, the event ceremony/reception setting for viewing on our website for promotional purposes only. The photographer’s name/website will be promoted underneath the photos (if applicable).
L’Amour Wedding and Events gives permission and shall allow the client to use any photographs/videos in which the planner/stylist appears.